Shipping & Handling

Yes, we ship worldwide on all items except framed artworks.

Due to size and fragility, we are unable to ship:

• Large panoramic framed prints
• A0 framed prints

Orders in these sizes are available for collection from our Gallery only.

Shipping costs are calculated at checkout based on your location, order size, and shipping method.

Please ensure all shipping details are entered correctly at checkout. Mitch Revs Gallery cannot be held responsible for:

• Incorrect or incomplete shipping information
• Orders lost or delayed due to address errors
• Additional fees incurred as a result of incorrect details

International customers may be required to pay customs duties, taxes, or import charges upon delivery. These charges are:

• Not included in your order total or shipping cost
• The responsibility of the customer

Mitch Revs Gallery is not responsible for any additional charges applied during transit.

We can ship to P.O. Boxes for standard orders.

Framed orders cannot be shipped to P.O. Boxes.

Orders are processed:

• Monday–Friday, 9am–5pm
  Saturday–Sunday, 9am–3pm
• Orders placed on public holidays will be processed the next business day

Standard Orders (Prints & Products)

• Printed and dispatched within 2–4 business days

Framed Orders

• Please allow approximately 2 weeks for production
• All frames are custom-made to order

As all items are printed to order, delays may occur during:

• New releases
• Sales periods
• Public holidays
• Pre-order campaigns

We always aim to dispatch your order as quickly as possible.

You will receive a shipping confirmation email once your order has been dispatched.

If you have not received confirmation within 14 days, please contact us at:

kelly@mitchrevs.com

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

• Clear photos of the damaged item
• Photos of the packaging (including any visible damage)

Once assessed and confirmed, we will arrange a replacement of the damaged item.

Please note:

• We do not offer refunds for items damaged in transit
• Replacements are provided for approved claims only

Nothing in this section limits any rights you may have under the Australian Consumer Law.

Once your order has been dispatched, Mitch Revs Gallery is not responsible for:

• Shipping carrier delays
• External factors affecting delivery times

However, we will always work with you to resolve any issues where possible.