Privacy Policy

Mitch Revs Gallery

Mitch Revs Gallery (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure way.

This Privacy Policy outlines how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and transaction details
• Information submitted through contact forms, workshop bookings, or inquiries
• Information provided when requesting reproductions, custom framing, or other services
• Any other information you choose to share with us

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type and device information
• Pages visited and time spent on site
• Cookies and tracking data

2. Shopify & E-Commerce Platform

Our online store is hosted on Shopify. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on secure servers behind a firewall.

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Your transaction data is stored only as long as necessary to complete your purchase.

For more information, you may also review Shopify’s privacy policy.

3. Payments

We may use third-party payment processors such as:

• Stripe
• PayPal

These providers process payments securely and handle your payment details in accordance with their own privacy policies.

We do not store your full credit card details on our systems.

4. How We Use Your Information

We use your personal information to:

• Process and fulfil orders (including printing, framing, and artwork services)
• Communicate with you about orders, inquiries, and bookings
• Provide customer support
• Send marketing communications and promotions (you can opt out at any time)
• Improve our website, services, and product offerings
• Manage internal operations, reporting, and business growth

5. Marketing & Advertising

We may use third-party platforms such as:

• Meta Platforms
• Google

These platforms may use cookies, pixels, and similar technologies to:

• Track website activity
• Measure advertising performance
• Deliver relevant ads to you on other platforms

This may include remarketing or retargeting ads based on your interaction with our website.

You can manage your ad preferences through your social media or browser settings.

6. Disclosure of Personal Information

We may disclose your personal information to trusted third parties where necessary, including:

• Shipping and logistics providers
• Print and production suppliers
• IT service providers and website platforms
• Marketing and advertising partners

All third parties are required to handle your information in accordance with privacy obligations.

We may also disclose your information where required by law or to protect our legal rights.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

While we take security seriously, no method of transmission over the internet is completely secure.

8. Cookies

Our website uses cookies and similar technologies to:

• Improve your browsing experience
• Understand website traffic and behaviour
• Support marketing and advertising efforts

You can disable cookies through your browser settings, however this may affect website functionality.

9. Cross-Border Data Transfers

Some of our service providers (including Shopify, payment processors, and marketing platforms) may store or process data outside of Australia.

By using our website, you consent to your information being transferred overseas where necessary.

10. Access and Correction

You may request access to the personal information we hold about you and request corrections if needed.

To make a request, please contact us using the details below.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: kelly@mitchrevs.com